Terms of Service

Last updated: August 9, 2026

Welcome to LuckyBunny. These Terms of Service explain the terms and conditions that apply when you visit our website, use our services, or purchase products from LuckyBunny.

By accessing our website or placing an order, you agree to these Terms of Service.

Online Store

LuckyBunny sells rabbit supplies, pet products, and related items through our online store.

We reserve the right to update, modify, discontinue, or change our products, services, prices, promotions, and website features at any time.

Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, colors, dimensions, pricing, and availability.

However, product colors may appear slightly different depending on your screen, device, lighting, or display settings. Product measurements are approximate and may vary slightly.

We may update product information or correct errors or inaccuracies when necessary.

Orders

When placing an order, you agree to provide current, complete, and accurate information, including your contact, billing, and shipping information.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, incorrect pricing, product availability, shipping restrictions, or violations of these Terms.

If LuckyBunny cancels an order after payment has been successfully processed, the applicable amount will be refunded to the original payment method.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

LuckyBunny may change product prices, promotions, or discounts at any time.

Product prices do not necessarily include shipping or applicable taxes.

Shipping charges are calculated and displayed at checkout based on the customer's delivery destination and available shipping service. Applicable taxes, when required, will also be displayed during checkout.

The total cost of your order will be shown before you complete your purchase.

Payment must be successfully completed before an order can be processed. Payments are securely processed through Shopify and its supported payment providers.

Shipping and Delivery

LuckyBunny currently ships eligible orders using available shipping carriers and services.

Shipping costs are calculated at checkout based on factors such as the delivery destination, package information, and available shipping service.

Estimated delivery or transit times displayed at checkout are provided by the applicable shipping carrier and are estimates, not guarantees.

Delivery may be affected by carrier delays, weather, holidays, service disruptions, incorrect addresses, or other circumstances outside LuckyBunny's reasonable control.

Customers are responsible for providing a complete and accurate shipping address when placing an order. Please review your shipping information carefully before completing your purchase.

Additional information regarding processing, shipping, and delivery can be found in our Shipping Policy.

Returns and Refunds

Returns, damaged items, cancellations, and refunds are handled according to our Return and Refund Policy.

Because LuckyBunny sells pet hygiene products, items that have been used by a pet may not be eligible for return for sanitary reasons, except when an item arrives damaged, defective, or incorrect as described in our Return and Refund Policy.

Customers should review our Return and Refund Policy before returning any product.

Product Use and Pet Safety

Customers are responsible for determining whether a product is appropriate for their individual pet and for using products safely and according to their intended purpose.

Pets vary in size, behavior, habits, and needs. Always supervise your pet when introducing a new product and regularly inspect products for signs of damage or excessive wear.

Discontinue use if a product becomes damaged or presents a potential safety concern.

LuckyBunny is not responsible for damage resulting from misuse, improper cleaning, modification, improper handling, damage caused by pets, or use of a product outside its intended purpose.

Product Performance

LuckyBunny products are designed to help make pet care and cleanup easier. However, results may vary depending on the individual pet, environment, litter or bedding used, cleaning routine, and other factors.

We do not guarantee that any LuckyBunny product will completely eliminate mess, odor, scattered litter, accidents, cleaning requirements, or other pet-related issues.

Intellectual Property

Unless otherwise stated, the LuckyBunny name, branding, logos, website design, graphics, photographs, written content, product names, and other original content displayed on our website belong to LuckyBunny or are used with appropriate permission.

You may not copy, reproduce, distribute, modify, sell, or commercially use our protected content without prior permission, except where otherwise permitted by law.

Website Use

You agree not to use the LuckyBunny website or services for unlawful, fraudulent, abusive, harmful, or unauthorized purposes.

You may not attempt to interfere with the operation or security of our website, checkout, payment systems, customer accounts, or other services.

You may not use our website in a way that infringes upon the rights of LuckyBunny or others.

Third-Party Services

LuckyBunny uses third-party companies and services to operate our business. These may include Shopify, payment processors, shipping carriers, analytics providers, review platforms, advertising platforms, email services, and other technology or business service providers.

Certain features or services may also be subject to the terms and privacy policies of those third parties.

LuckyBunny is not responsible for the independent practices or services of third-party providers beyond what is required by applicable law.

Third-Party Links

Our website may contain links to third-party websites or services.

LuckyBunny does not control these third-party websites and is not responsible for their content, availability, security, privacy practices, or policies.

Customers should review the applicable terms and policies before using third-party websites or services.

Limitation of Liability

To the fullest extent permitted by applicable law, LuckyBunny will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of our website, services, or products.

To the fullest extent permitted by applicable law, LuckyBunny's total liability for a claim directly related to a purchased product or order will not exceed the amount paid for the applicable product or order.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

Website Availability

We work to keep our website and online store available and functioning properly, but we cannot guarantee that the website will always operate without interruption, delay, error, or technical issues.

We may temporarily restrict or suspend access to parts of the website for maintenance, updates, security, or other operational reasons.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our products, services, business practices, or applicable requirements.

When these Terms are updated, the revised version will be posted on this page and the “Last updated” date will be changed accordingly.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: shopluckybunnyofficial@gmail.com
Business Name: LuckyBunny