Terms of Service

Last updated: June 2, 2026

Welcome to LuckyBunny. These Terms of Service explain the rules and conditions for using our website, shopping from our store, and purchasing our products.

By visiting our website or placing an order, you agree to these Terms of Service.

Online Store

LuckyBunny sells pet products and related items through our online store. We reserve the right to update, change, or discontinue any product, service, price, or website feature at any time.

Product Information

We do our best to display product descriptions, images, colors, dimensions, pricing, and availability as accurately as possible. However, colors may look slightly different depending on your screen, device, lighting, or display settings.

Product measurements are approximate and may vary slightly.

Orders

When you place an order, you agree that all information you provide is accurate and complete.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, incorrect pricing, product availability, shipping restrictions, or violation of these Terms.

If we cancel your order after payment, we will issue a refund to your original payment method.

Pricing and Payment

All prices are listed in U.S. dollars unless stated otherwise.

We reserve the right to change prices at any time without notice.

Payment must be completed at checkout before your order is processed. Payments are securely processed through Shopify and its payment providers.

Shipping

Shipping times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, incorrect addresses, high order volume, or other factors outside our control.

Customers are responsible for providing a correct shipping address at checkout. LuckyBunny is not responsible for lost or delayed packages caused by incorrect or incomplete addresses.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Because some of our products are pet hygiene items, used products may not be eligible for return unless they arrive damaged, defective, or incorrect.

Product Use

Customers are responsible for using products safely and appropriately for their pets.

Always monitor your pet when introducing a new product. Make sure the product is suitable for your pet’s size, behavior, and needs.

LuckyBunny is not responsible for misuse of products, improper cleaning, damage caused by pets, or use outside the product’s intended purpose.

Intellectual Property

All website content, including text, images, branding, logos, graphics, product names, and design elements, belongs to LuckyBunny or its content providers and may not be copied, reproduced, or used without permission.

Website Use

You agree not to use our website for illegal, harmful, abusive, fraudulent, or unauthorized purposes.

You may not attempt to interfere with our website, security systems, payment systems, or services.

Third-Party Services

Our store may use third-party services, including Shopify, payment processors, shipping providers, analytics tools, advertising platforms, and other business tools.

Your use of third-party services may also be subject to their own terms and policies.

Limitation of Liability

To the fullest extent permitted by law, LuckyBunny is not liable for indirect, incidental, special, or consequential damages related to your use of our website, services, or products.

Our total liability for any claim related to a product or order will not exceed the amount paid for that product or order.

No Guarantee

We do not guarantee that our website will always be available, error-free, secure, or uninterrupted.

We do not guarantee that any product will completely eliminate mess, odor, cleaning needs, or pet-related accidents.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about these Terms of Service, you may contact us at:

Email: shopluckybunnyofficial@gmail.com

Business Name: LuckyBunny