Shipping policy

Shipping Policy

Last updated: September 1, 2026

Thank you for shopping with LuckyBunny! We want getting your order to be simple and straightforward. This Shipping Policy explains where we ship, how orders are processed, how shipping rates are calculated, and what to expect after your order is on the way.

WHERE WE SHIP

LuckyBunny currently ships within the continental United States.

At this time, we do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, or international addresses.

ORDER PROCESSING

Orders are typically processed within 1–2 business days after payment is successfully received.

Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays may begin processing on the next business day.

Please note that processing time is separate from the shipping carrier's estimated transit time.

SHIPPING RATES

Shipping is calculated at checkout.

Shipping costs are based on factors such as your delivery address, package information, and the shipping service available for your destination.

Your available shipping options and their costs will be displayed at checkout before you complete your purchase.

LuckyBunny does not currently offer free standard shipping unless specifically stated as part of a promotion.

SHIPPING METHODS

LuckyBunny currently offers USPS Ground Advantage and FedEx Home Delivery when available.

Available shipping methods, rates, and estimated delivery timeframes are calculated based on the delivery address and will be displayed at checkout.

Carrier availability may vary depending on the destination.

ESTIMATED DELIVERY

After your order has been processed and shipped, the selected shipping carrier will provide an estimated delivery timeframe.

Delivery dates displayed at checkout, in tracking information, or in shipping confirmation emails are estimates and are not guaranteed.

Delays may occasionally occur due to weather, holidays, carrier disruptions, high shipping volume, incorrect addresses, or other circumstances outside LuckyBunny's reasonable control.

WHERE ORDERS SHIP FROM

LuckyBunny orders are currently shipped from Florida, USA.

TRACKING YOUR ORDER

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Please allow some time after receiving your shipping confirmation for the carrier's tracking system to update.

INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully review your shipping information before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible at:

shopluckybunnyofficial@gmail.com

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made after an order has been processed or shipped.

LuckyBunny is not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.

If a package is returned to LuckyBunny because of an incorrect or incomplete customer-provided address, additional shipping charges may apply if the customer requests that the order be shipped again.

LOST OR DELAYED PACKAGES

If your package appears to be delayed, please review the carrier's tracking information first.

Carrier delays can occasionally occur after an order leaves our possession.

If tracking shows that your package was delivered but you cannot locate it, we recommend checking:

• Around your delivery location
• With other members of your household
• With neighbors
• With your apartment or building office, if applicable
• With your local USPS office or FedEx facility, depending on the carrier

If you still cannot locate your package, contact us at shopluckybunnyofficial@gmail.com and we will do our best to assist you.

PACKAGES RETURNED TO SENDER

Packages may be returned to us because of an incorrect or incomplete address, failed delivery attempts, refusal of delivery, or other carrier-related reasons.

If an order is returned to LuckyBunny, please contact us to discuss the available options.

Additional shipping charges may apply if you request that the package be shipped again when the return was caused by an incorrect customer-provided address or another issue outside LuckyBunny's control.

DAMAGED ORDERS

Please inspect your order after delivery.

If your product arrives damaged, contact us within 7 days of delivery at:

shopluckybunnyofficial@gmail.com

Please include:

• Your order number
• Clear photos of the damaged product
• Clear photos of the shipping packaging
• A brief description of the issue

If we confirm that the product arrived damaged during shipping, LuckyBunny will work with you to provide an appropriate replacement, refund, or other resolution at no additional shipping cost to you.

For additional information regarding damaged products, returns, and refunds, please review our Return and Refund Policy.

INTERNATIONAL SHIPPING

LuckyBunny does not currently offer international shipping.

If international shipping becomes available in the future, this policy will be updated with additional information regarding shipping costs, delivery times, customs duties, taxes, and import fees.

If you have any questions about shipping or delivery, we're happy to help.

LuckyBunny

Email: shopluckybunnyofficial@gmail.com